Support

Common questions

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Who gets introductory credits?
New accounts receive 1 introductory credit, once per account. Every signup channel qualifies, with no referral code or purchase required. Signing in again or using up your credits does not create another grant. Credits never expire.
What does it cost?
One decision costs $49, or three decisions cost $129. Each decision includes an opening question plus two follow-up or challenge rounds. The packages add 3 or 9 credits to your account. Prices are in US dollars and the final amount is shown in Razorpay checkout before payment. There is no subscription, and credits do not expire. Every council invocation costs one credit: the opening question, a follow-up, or a challenge. A challenge's clarification round is bundled into its credit rather than charged separately, and a run that fails or halts refunds its credit automatically. Full detail on the pricing page and the refund policy.
What kind of question works best?
Judgement calls with real consequences and no obvious right answer. Should we raise now or wait. Should we let this person go. Should we take the acquisition offer or the term sheet. The council earns its cost when stakeholders genuinely conflict and the honest answer depends on which risk you are willing to carry. It is wasted on anything with a lookup answer, where one model is faster and cheaper. There is a fuller guide on how it works.
How long does a deliberation take?
A council takes several minutes and can take longer than ten minutes, plus any queue wait. Timing varies with the request, demand, and model availability. Each seat researches the question, writes a position, reads the others, challenges weak arguments, and revises it. A Chairman then writes the synthesis and a separate auditor checks it. You can close the tab and come back: the deliberation keeps running and the record is saved. We email you when the result is ready or your challenge needs clarification. Check your spam folder if you do not see the email.
Where do the answers come from?
A run may use models from more than one provider, selected for the roles available at the time. Different providers and prompts can broaden the perspectives in a deliberation, but they do not guarantee independent thinking or a better answer. Read the record critically and use your own judgement.
Is my data used to train models?
We never train models on your data and we never sell it. What upstream providers do with a question routed to them is governed by their own policies, not ours. The privacy page names every processor involved, says how long each kind of data is kept, and explains how to request access, correction, export, or deletion.
When can I buy?
When checkout is available, the pricing page shows the current offers and the checkout page shows the final amount and currency before payment. For a question about availability, use the contact page.

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